WHAT TO DO IF A CASE GETS OPENED AGAINST YOU ON POSHMARK. Try digging around the brands official website and screenshot any instances where it states that their clothes, indeed, are made in China. Likewise, if the buyer indicates fit as the reason for opening the case, you could simply reiterate the facts by saying: Unfortunately, Poshmark does not accept returns due to the item not fitting.. Last but not least I have to say simply changing your mind and wasting the sellers time money and gas is not right. They're completely off. Submit these if you think it will help your case. There are three ways you can message on Poshmark. Think about itif you were in their shoes, would you rule in favor of the unpleasant person or the one whos well-mannered? The item I got was significantly more expensive than the one I ordered, seller just made a mistake in shipping. I am so sorry. I bought a romper June 16 and I told the girl I need it for a party. Measurements were included in the listing OR the buyer did not request additional information or measurements about the item. Instead of lashing out like a raving lunatic, kill em with kindness. Flakey, disorganized sellers abound. Opening a case IS necessary. She claims shes sorry and got them mixed up, and Posh tells me to use the shipping label they emailed to me to send the dress back to the correct buyer and that she will do the same with my jeans that she received. A Poshmark employee decides the outcome of the case. Some Poshers recommend addressing the Poshmark employee instead of the buyer as it keeps things less personal and potentially lowers the risk of dialogue spiraling into an argument. Have you changed it back again? Why not promote posh as a great place to shop?? . They said I didn't respond, but I did, with narrative and photos . Hi. When payment for the full value of items is not exchanged through the Poshmark platform, we cannot guarantee that both parties will ship and transact as promised. The buyer who shipped right away definitely deserves praise and the other deserves to be publicly embarassed! Add your comments as though you are speaking to the Poshmark employee. What they may not realize is that loads of high-end and designer clothing are made in China. No. The buyer and the seller do not pay. While I do like the item she sent I was really looking forward to getting the turtle neck sweater I ordered. After all, cases happen to the best of us! If the item is just not your style or does not fit you, we unfortunately cannot accept a return. She replied to my questions after I purchased and was very nice. Such a hassle, sorry this happened to you! The other buyer was an absolute nightmare! Jun 24, 2016. I teach others how to make money on the app while skipping YEARS of trial-and-error. If you still have additional photos of the item saved to your phone, submit those to support your case. However, I noticed something odd that could be greatly improved. If you the seller were in the wrong and the return request is for a legitimate reason, you can simply respond in the case comments that you accept the return. I immediately used their online process for indicating that I received the. Same thing happened to me! ; Beside your current address, select Change. Listed on Mar 1, 2023 In closing, I value your partnership in creating a space fueled by the voices of our community and propelled by the work of our team. Or, you could swap out the second half [of the first sentence suggestion I gave] so that the phrase reads, Im bummed to hear it didnt fit you since that also calls attention to an invalid reason for return.

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