This ensures that the properties they manage are maintained at an appropriate standard for the whole of their useful life. Strata | NSW Government Department of Customer Service Register of government contracts | NSW Housing NSW. 2. The maintenance contractor will ask questions about the maintenance issue to determine the appropriate trade and action, and its priority based on the criteria of safety, security and the wellbeing of tenant. Various routine checks and servicing is completed to all lifts in our properties on a monthly basis. Department of Customer Service Register of government contracts All contracts the Department of Customer Service enters into with the private sector valued over $150,000 are required to be recorded in the register of government contracts. Everything you need to know as a social housing tenant including rent and rebates, maintenance and repairs and your rights and responsibilities. 4 0 obj The department has responsibility for the maintenance of all properties owned by the Director of Housing, community-managed properties, movable units leased to clients and properties leased from private owners. The Housing Authority Procurement Principles aim to ensure best practice procedures in procurement and contract management. To report urgent repairs, tenants need to call the Maintenance Line (1800 422 322) and will be connected to their local maintenance contractor. Our Department of Defence Northern NSW Contract has achieved certification of the Asset Management System to the Standard ISO 55001:2014 Signing up with an agent Before the agent can market your property, they must sign a contract with you, called an agency agreement. We appoint contractors to our panel via Austender through our rolling tender program. As Strategies are developed they are linked to Departmental outcomes and Premier's Priorities. Privacy Policy and Family & Community Services on facebook opens in new window, Family & Community Services on twitter opens in new window, Family & Community Services on youtube opens in new window, Family & Community Services on linkedin opens in new window, Centralised Gas Hot Water System Reimbursement Scheme, Modifications for people with disabilities or the elderly, Occupational therapist assessment overview, Requesting maintenance and reporting problems, Swimming pools in public housing properties.

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