Please share your experience by adding a thought. We LOVE our new mountain art piece. Ill never buy from them again! Packaging was great with no damage. Return the items in a negotiated shipping way and pay for the shipping temporarily. When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). I haven't hung these items yet, but they look like high quality with no blemishes. The MetalPlex Discount Code is extremely important, and you can find it on our website. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. MetalPlex will not refund personalized customized products misspelled by the buyer. Only if you are a member of MetalPlex and login, you can have access to free shipping. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Wayfair | Metalplex Metal Wall Decor You'll Love in 2023 I have checked my tracking number with *** several time over the last week and their reply still read the same "We'll provide an updated delivery date when we receive your METALPLEX package." The Scam Detector algorithm gave the rank relying on 50+ relevant factors. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Practically everyone uses a cell phone. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them.

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