The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Then manage and measure it all through a single platform to grow customer lifetime value. As previously announced, Martin DeGhetto, a legend in the CX industry and a pivotal member of TTEC's executive team since 2009, will retire in November. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. The Next Step in the CX Pioneer's JourneyTTEC pioneered the global CX industry almost 40 years ago when the company was founded by Tuchman. 0000194335 00000 n End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations. Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home. Customer Experience Solutions | Avtex Head of Product Architecture, TTEC Engage (US Remote) Information Security SOC Analyst - RemoteAt TTEC, we're all about the Human Experience. TTEC Digital, and our 1,700+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). TTEC Digital hiring Director, Data Science - Remote U.S. in United READ THE CASE STUDY. One that tells you what is happening in the present. When it comes to your customers, only the best technology will do. For over 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. TTEC Holdings, Inc. (NASDAQ:TTEC) is one of the largest, global CX (customer experience) technology and services innovators for digital CX transformation.The Company delivers leading CX technology . Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. TTEC Engage is the company's global hub of operational excellence providing clients award-winning, turnkey customer acquisition, care, revenue growth, and digital trust and safety services. and reduce cost to serve. Customized solutions for startups and hypergrowth with a people-first approach, deployed in a flexible, agile model. Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. Regardless of the products . Customer experiences should be effortless be consistent be seamless make you feel something be personal be effortless Every experience your customers have with your brand is an opportunity to build a relationship - or lose one.

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