Heres how: Once the firmware update is complete, try using your earbuds again. As much as you love the song, you need to remove your headphones because that headache wont go away. To speak with a support agent, scroll down the new homepage and choose Call or Chat. We reached out to users who had similar issues as well as some of our readers to see what solved their issue. Put the charging case with your Powerbeats Pro earbuds inside, and then secure it. Whatever I do the music doesnt play from both sides!!! Remove earbuds from any existing connections. Assuming that you have connected Powerbeats Pro to a PC, here are the steps to track other issues. How to check battery life on Powerbeats Pro? However, they are not impervious to issues like one side not functioning. How To Fix A Blown Out Headphone (Few Simple Steps), How To Clean Velour Headphone Pads (Simple Steps), How To Remove Insulation From Headphone Wires (Complete Guide), How To Make Wooden Headphone Stand Step-By-Step Guide, How To Use Headphone Mic On Chromebook Complete Guide. Ensure that the charging wire is not broken or damaged and that the power source is working fine. If you notice the firmware is not updated then go to your phone settings and go to general. Did you previously connect your Powerbeats Pro to multiple devices? The instructions below will let you upgrade the firmware on your Powerbeats Pro if you use an Android device: 1. Go to Settings and select Bluetooth on the device. Firmware updates are important because they can fix bugs and improve performance. This is one of the simplest methods to resolve Powerbeats Pro not charging issue. Turn Off the Built-In Ear Detection Feature. 2. The last solution at hand is to approach Apple customer support when your Powerbeats Pro still poses issues. An easy way that can fix Powerbeats Pro not charging one side for you. The problem may not be solved by a quick fix. You should now see the case on your devices screen s well as view each earbuds battery percentage individually. Perchance anyone else encountered the same problem and has some solution? The first is to simply connect them to a power source and then hold down the power button for 10 seconds. If your warranty is still valid & they confirm that the earbuds are, in fact, damaged, then they should send you a replacement. How to select Forget the device from your phone and re-pair powerbeats? Although these wireless, high-performance earbuds are sweat-resistant, there are some common problems people are facing with these earbuds too. So, the first thing you have to do is see how much power is left in the faulty earbud. Powerbeats Pro left ear not connecting : r/beatsbydre The battery life of your case and earphones will be displayed on a card that will appear on the screen. If there are updates left, you can notice it aside. Next, try pairing your Powerbeats Pro with a different device to further isolate the issue to either the Powerbeats Pro or the paired device.