A representative says, "Fraud resulting from outside identity theft has emerged as an issue for states during the COVID-19 pandemic and DES continues to refine its fraud detection methods and metrics.". DES spokeswoman Kerry McComber said the appeal was scheduled with a former referee in error, and it's the only instance DES knows of that happening. In the worst-case scenario, you may have to hire an attorney and sue to resolve the issue and get your benefits. If you request it, DES will withhold state and federal taxes from your benefits. Implementing new alerting tools for DES staff to use in their investigations. Interested parties may appeal an unfavorable determination. As of (September 25), approximately 28,000 or 2% of all claimants have claims pending resolution." After WCNC Charlotte reached out to DES on Graham's behalf, the state quickly resolved his case. Of those, there are about 30,000 still to be heard, and new appeals roll in regularly. If you have no wages in the state where you live, but have qualifying wages in North Carolina, you may file an interstate claim in North Carolina. You and/or your employer may appeal an unfavorable nonmonetary determination. An individual is disqualified for benefits if the Division determines the individuals total or partial unemployment is caused by a labor dispute. Earnings over this amount are deducted dollar-for-dollar from your weekly benefits. Phone: 888-737-0259 / Monday through Friday: 8 a.m. - 5 p.m. After its removal from the website, you may request a copy of your 1099-G by submitting a written request by mail, facsimile or email to: There is no charge for providing a copy of the current 1099-G. Ineligibility is a postponement of benefits until you meet the weekly requirements. No payments will be released until after that that 10-day period. Unfortunately, once your determination has been made, thecase file is closed in the Adjudication Unit. We have a lot of improvements we still need to make. The seasonally adjusted statewide unemployment rate used to determine the maximum number of weeks that you may get benefits is calculated on January 1 and July 1. For questions regarding the status of your claim, contact the Customer Call Center (1-888-737-0259). Secure websites use HTTPS certificates. Other issues that may require an investigation with the claimant and employer include the claimants receipt of vacation or separation pay. 0000006277 00000 n An official website of the State of North Carolina, North Carolina Division of Employment Security, Frequently Asked Questions about Unemployment Insurance, File, Adjust or Review Quarterly Tax & Wage Report, Petition for Judicial Review in Benefits Case, Account Creation and Sign InEmployers and Remitters FAQs, Account Creation and Sign InIndividuals FAQs, Disaster Unemployment Assistance (DUA) FAQs, Eligibility Review for Interstate Claimants (Out of State) FAQs, Employability Assessment Interview (EAI) FAQs, Employer Tax Rate and Account Number Verification, Unemployment Insurance Benefits Between School Terms FAQs. Your response will be used to determine an appropriate action regarding liability, if any, on your account. No, there is a line to report repayment of overpayments on your federal tax return form.

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