Here well look at the reasons a leak might occur and what you can do to stop it. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. Response. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. We are proud to provide American Made quality hot tubs. $ 5,199.00 $ 4,699.00. Purchasing a spa from this company is the single worst house-related decision I have ever made. Gary was great with information and able to answer all our questions without any pressure. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. We are still facing unprecedented demand for our product, with no signs of things slowing down. Comparisons of the different types of materials that hot tub shells are made from. I called customer service and was told the filters and magnets were in the mail. I told him I paid $7447 for this Hot Tub and all Im getting is a run around by the manufacturer, So he was the next person I called. While cracks can cause leaks, scratches can cause discomfort for users and become grooves for collection of debris and bacteria. Do yourself a favor and buy a Jacuzzi brand. But beyond the pleasure of soaking, these spas offer real health benefits. The smaller footprint of four-person hot tubs means you can fit it in places you just cant fit some of our, Want to enjoy the luxury of your own hot tub, without taking up any more space than you need to? New Platinum Spas Deluxe Range Passes CEC test, Pinch A Penny Opens New Store in Flower Mound, Texas, Toolbox for Excellence Announces Nationwide "Participate to Educate" Contest, PHTA Announces Standards Revision, Issues Call for Committee Participation, Pinch A Penny Opens First Store in Austin, Texas. I need a part for the hot tub to be functional and have been waiting for months for it to be in stock (lpi told me it was just backordered) . LPI Eliminating Dealer Program | AQUA Magazine Oct 30, 2018. Wonder what the long-term implications on quality, service/warranty is. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. We even offer swim spas for athletes and physical therapy.