Simply return your item(s) and reorder for a replacement. All rights reserved. get the item of your choice. Returns - boohoo Items must be unworn and unwashed with the original labels attached. Please note that if you choose to return via any method other than one of our chosen carriers (options given when arranging a return via our portal below), you will remain responsible for the items, including for any loss or damage, until we receive them. FAST, TRACKABLE & COST EFFECTIVE using the returns portal. You'll no longer receive a shipping note in your parcel. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Find out how to return your item(s) at number 4. Please turn it on so that you experience this sites full capabilities. Keep an eye on your . Click here to generate and print off your returns label and to find your nearest store. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. Shorts, No packaging, no problem! Your refund is on its way. refund your credit/debit card. You may have received your refund as a voucher if your items were returned to us after the returns policy timeframe. Returns are FREE for premier customers. Buy Now, Pay Later! You'll get an email once we receive your returned item. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. I can't see the refund on my bank statement. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. OUR RETURNS POLICY. If you've returned items from an order paid for with Afterpay, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done via the Afterpay app. Log onto our portal here. Ive paid with Afterpay How do returns & refunds work? All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! 1. Great, happy shopping! With Klarna, Clearpay, Laybuy & Zip! Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued minus the cost of 1.99 for returning the item to us.

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