Russells Hall Hospital We will publish a report when our review is complete. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Stourbridge, We were not assured that all patients allocated to wait on the corridor were safe. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. Agency or bank staff predominantly staffed each area we inspected. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. We found that arrangements were in place to ensure that medicines were managed safely. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Medical secretaries: Bev/Ruth (ext. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). There were no clear criteria for patients that could be put into the fit to sit areas of the department. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. [Very happy with 'Staff skills'] I'm OK with analytics cookies. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Wed also like to use analytics cookies. Read about our approach to external linking. Let's make care better together. I'm feeling more optimistic about my treatment. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital.

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