In light of ABTA recently endorsing the policy that members should refund Package Holidaymakers in . In both instances the member failed to follow procedures as expected resulting in the clients suffering significant and unnecessary disruption with neither receiving the holiday they had planned and had been sold. The following cases were heard by the Committee at its meeting of 20 September 2017. Tui UK Ltd (ABTA No. TCCT Retail Ltd (L8164 / W4939) of The Thomas Cook Business Park, Coningsby Road, Peterborough, Cambridgeshire, PE3 8SD received a fine of 400 for a breach of Clause 5G which states that Members must pay arbitration awards within the allocated time. As the customers had also contacted ABTA, the matter was investigated under the Code of Conduct. Southall Travel Ltd (ABTA No. These are graded in line with the impact of the works on holidaymakers and monitored by the resort team who reports back each month. For cruise-only packages, the MSE team advise customers to turn their attention to the "ABTA" scheme. The Committee looked at the case and agreed with the view of the Legal Department, it accepted that the Member made an entirely reasonable decision not to cancel the entire flight operation but did not accept the Members argument that all the key highlights of that particular itinerary could be provided in the remaining time available and that this was the reason why others decided to proceed. At the Code of Conduct meeting of 9 May 2017, Omega Travel Ltd (ABTA No. V0476 of Wigmore House, Wigmore Place, Wigmore Lane, Luton trading as Thomson Holidays and First Choice) failed to notify the client of significant building works. Knowledgeable in system design and analysis, he has directed teams to improve and enhance transportation management systems and work processes. The Committee imposed a fine of 750. I am a positive and hardworking character who has the ability to work independently or within a team, with excellent communication skills and the ability to adapt to challenging situations under pressure. She is excited about developments in brain tumor research. London, SE1 9EQ. Y1379) of 5 Roundwood Avenue, Stockley Park, Uxbridge, Middlesex UB11 1AF was fined 10,000 for breaching clauses 5B and 5C of the Code in respect of 51 cases. Was the trip cancelled the day before travel but because of issues in the UK rather than issues at the placeof destination? Y1256) of Low Fare Finder House, Leeds Bradford International Airport, Leeds, LS19 7TU was fined 400 for a breach of Clause 5G for failure to pay an arbitration award on time.