STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute Please add me. The U.S. The court is expected to rule in favor of the plaintiffs at the end of the year. StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. You will not receive a Settlement award under the Settlement. For Daddario, that price was $6,200. NEWS. StubHubs financial stability is paramount for the company, and the lawsuit will be settled accordingly. In the . StubHub is an American ticket exchange and resale company. As the complaint states, Despite having recently been acquired for over 4 billion dollars, instead of obtaining liquidity to weather the storm, Defendants sought to simply pass its losses on to its clients., A StubHub spokesperson says, We will not comment further while the case is pending., Sign up for THR news straight to your inbox every day. I will (apparently) receive a refund, but the damage is done. As of today, StubHub says that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! Ticketholders brought a lawsuit against the company, demanding that they get cash . It is ridiculous. StubHub Shuffles Legal Group Amid Listing Talk, Litigation (1) McMillan's lawsuit seeks class action status so that, if he were successful in forcing StubHub to provide a cash refund for his ticket, that ruling could be relied upon by any US customer of the . TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. The lawsuit states that StubHub rescinded its FanProtect guarantee, which allows ticket sellers to offer refunds before the event. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months," Cassidy wrote. StubHub has stated that they will provide no comment on pending litigation. Read more here: Camp Lejeune Lawsuit Claims. Matthew McMillan accuses the ticket resale company of breach of contract and negligent misrepresentation, among other claims. In addition, StubHub will be required to reimburse consumers who purchased tickets before March. StubHub will pay out over $16 million in refunds to over 75,000 customers for events canceled at the start of the pandemic last year.