It turned out that he did not want to work in our division as he felt the projects were too 'junior' for his experience. I love working with like-minded people who set challenging goals for themselves. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. This is a great response, and it shows that you truly do care about the people that you come across every day. Make them think we care about them as if they were our family members so that they will come back.". For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. If possible, avoid extreme responses that include speaking negatively of others or naming people. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. I also help the pharmacist with anything they needed from translating to ringing up customers. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. Kaiser Permanente Customer Service Specialist Interview Questions You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. How to Answer: Why Do You Want to Work Here? I would make sure to alert my team of a covid + patient and what protection to use, ie respirators vs N-95 masks. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties.

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